Swansea

Covid 19 Response 

Plans and timeframes for the programme in all four pilot sites were adapted as a result of the pandemic. Since March, we have been working to ensure organisations supporting people facing financial crisis have the help they need:

The Coordinated Community Support programme has hosted regular video calls with local authority representatives and VCS organizations in each pilot area to establish how the CCS programme can support local responses to the pandemic. Issues highlighted in Swansea included support for people with No Recourse to Public Funds, services for young people who are currently or soon to be NEET, the challenge of reaching the digitally excluded and support for homeless people placed in emergency temporary accomodation - groups who are all particularly vulnerable at this time.

The CCS team convened a network of local agencies to provide a central hardship fund for refugees, migrants and people with No Recourse to Public Funds. The fund covers emergency expenses such as baby essentials and phone top-ups. The agencies offer a range of support services including immigration advice and ESOL classes.  

Information and guidance on addressing causes of financial crisis previously offered in many foodbanks ceased during the Covid crisis as foodbanks shifted to a collection and delivery model. People using a foodbank might be unsure of what support services which are currently available locally, especially if they are digitally excluded. The CCS team are working with Citizen’s Advice Swansea Neath Port Talbot, foodbanks and the Local Authority to distribute information leaflets in food parcels. The leaflet includes details of how to contact Citizen’s Advice who provide information and advice on issues including welfare rights, debt and employment.  

The programme is providing basic 'Home starter packs' for people moving out of emergency temporary accomodation in to new tenancies.

A number of practice sharing calls for partners in all four pilot areas have been held in recent months. Themes discussed in a 'Recovery' workshop included responding to a growing demand for welfare rights advice, practicalities association with the resumption of face to face services and increasing demand for mental health support services. 

The CCS team is working with local partners to monitor the impact of recent changes to the Welsh Government’s Discretionary Assistance Fund. The Government announced at the beginning of May that applications for Emergency Assistance Payments would be treated with greater discretion until 31 July. This has now been extended until 31 March 2021.

Year 1 of the pilot

Responding to Covid-19 has obviously dictated CCS programme work in all pilot sites in recent months. Autumn 2020 marked the first year of the pilot in Swansea, and this felt like an appropriate time to bring local partners together to consider how the next phase of the programme should develop.

The main purpose of the Year 1 Partnership meeting was not to review the previous year but rather to look ahead. This short briefing note was shared with local partners beforehand and attendees were invited to sign the new Swansea Partnership Charter which sets out the aims local CCS programme partners are collectively working towards.